John joined The Coughlin Group in 2002 with over 25 years of experience in the high technology industry. He spent 20 of those years at IBM in a variety of field sales, and management and finance positions focusing on serving clients and insuring client satisfaction.

Since 1992, John has been licensed to represent taxpayers before all levels of the Internal Revenue Service as an Enrolled Agent. He graduated with a BS degree in Industrial Management with a concentration in accounting from Lowell Technological Institute (currently University of Massachusetts Lowell).